About Legal Hotline
Legal Hotline is a free, 24-hour legal information service. Our purpose is simple: to help people understand a legal problem quickly, at any hour, and — if they need a lawyer — to help them reach one.
Call Legal Hotline
Choose the country whose law applies, then tap the local number. The information service is available 24/7.
The legal information service is free. Your phone provider may charge for the UK mobile call.
What Legal Hotline is
Legal Hotline is a legal information and intake service operated by Platfirm AI Pty Ltd. When you call, you speak with an AI legal assistant that can explain how the law generally works, what your options usually are, and what to prepare next. The service is free, available around the clock, and needs no appointment.
What Legal Hotline is not
Legal Hotline is not a law firm and does not practise law. Our AI assistant is not a lawyer, does not give legal advice, and speaking with it does not create a lawyer-client relationship. What it provides is general legal information — useful for understanding your situation, but not a substitute for advice from a lawyer who has looked at your specific facts.
Legal information vs legal advice
This is the most useful thing to understand before you call:
- Legal information explains what the law generally says and how it usually works. The hotline provides this free, 24/7.
- Legal advice is a lawyer applying the law to your specific facts and telling you what to do. Only an admitted lawyer can give it.
If you need advice, Legal Hotline can help you book a fixed-fee consultation with an admitted lawyer — by phone, video, or in person.
How we connect you with a lawyer
If your situation calls for formal advice or representation, Legal Hotline can help you arrange a fixed-fee consultation with an admitted lawyer — by phone, video, or in person. You stay in control: we explain your options, and when you are ready we help you book the right lawyer for your matter.
How we keep our information reliable
We take accuracy seriously, because people rely on this information at stressful moments. Our written legal guides are grounded in official sources — legislation, courts and tribunals, and government legal-aid bodies — and we link to those sources where we can. If you spot something that looks wrong or out of date, tell us at admin@platfirm.ai and we will review it promptly.
Who is behind Legal Hotline
Legal Hotline is built and operated by Platfirm AI Pty Ltd, an Australian company (ABN 24 679 859 744; ACN 679 859 744). Cabrank Legal Hotline is a registered business name of Platfirm AI Pty Ltd. If you have a question about the service, contact admin@platfirm.ai.
Independent profiles and customer reviews
You can read customer feedback and verify the service on our independent profiles at ProductReview.com.au and Trustpilot. You can also verify Platfirm AI Pty Ltd through the Australian Business Register.
Legal information videos
Our official Legal Hotline YouTube channel publishes jurisdiction-specific legal information and practical guides. Each substantive video identifies the country it covers and should be read with the sources, reviewer details and update information supplied with it.
If it is an emergency
Legal Hotline does not replace police, ambulance, fire or other emergency services. If someone is in immediate danger, call the local emergency number first: 000 in Australia, 911 in the United States and Canada, 999 or 112 in the United Kingdom, or 111 in New Zealand.